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Engaging Correctional Clients

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CE Credits: 2 Credits
Length: 2 Hours
Level: Introductory
Training Style: Video
Category: Corrections
Intended Audience: Mental Health, Correctional, and Legal Professionals

Training Description
Engaging individuals in the change process requires a number of skills as well as a foundational understanding of key processes. In this training, core concepts related to motivation, treatment readiness, addressing ambivalence, and cooperation are discussed. You will learn the basics of engagement as a strategy in working with persons in the justice system. Through a review of factors that increase motivation to change, you will learn how you can personally enhance the likelihood of positive client outcomes.
Trainer Biography
Faye S. Taxman, Ph.D. is a University Professor in the Criminology, Law and Society Department and Director of the Center for Advancing Correctional Excellence at George Mason University. Dr. Taxman is recognized for her work in the development of the seamless systems of care models that link the criminal justice with other service delivery systems as well as reengineering probation and parole supervision services, and organizational change models. Her work covers the breadth of the correctional system from jails and prisons to community corrections and adult and juvenile offenders, including all types of interventions and system improvement factors. She has had numerous grants from the National Institute on Drug Abuse, National Institute of Justice, National Institute of Corrections, Office of National Drug Control Policy, and Bureau of Justice Assistance. Dr. Taxman has published over 125 articles and is on the Editorial Boards of the Journal of Experimental Criminology, Criminology and Public Policy, and Journal of Offender Rehabilitation.
Learning Objectives
This training is designed to help you:
  • Define key terms including Motivation to Change, Treatment Readiness, Ambivalence, Engagement, Cooperation, and Compliance
  • Identify the factors that increase or decrease motivation to change, treatment readiness, and engagement
  • Identify and respond to individual ambivalence about change
  • Distinguish between cooperation and compliance

1 Sponsorship: The Global Institute of Forensic Research, Inc is approved by the American Psychological Association, National Board of Certified Counselors, National Association of Alcohol and Drug Abuse Counselors, and Canadian Psychological Association to sponsor continuing education trainings. The American Nurses Credentialing Center accepts Continuing Education Credit sponsored by the American Psychological Association. Th­e Global Institute of Forensic Research, Inc (provider #1371) is also approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB), through the Approved Continuing Education (ACE) program. ASWB Approval Period: June 1, 2015 – June 1, 2019. Social workers should contact their regulatory board to determine course approval. ­The Global Institute of Forensic Research, Inc maintains responsibility for this program and its contents.
2 Refund/Cancellation Policy: If you wish to request a refund on account of technical difficulties, please contact
3 Commercial Supports: The Global Institute of Forensic Research, Inc reports no conflicts of interest in the development and sponsorship of this training. The Global Institute of Forensic Research, Inc receives no commercial support for its Continuing Education programs or from its presenters.

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